Alerts & NotificationsNotification Plugins

Notification Plugins

Configure notification channels to receive alerts from your clusters.

Supported Integrations

Slack Integration

Send alerts to Slack channels using incoming webhooks.

Step 1: Select Integration Type

Click Create First Channel (or Add Channel if you already have channels), then select Slack from the available integrations.

Select Slack integration
Step 1: Select Slack as the integration type

Step 2: Configure Connection

Fill in the connection details for your Slack webhook.

Configure Slack connection
Step 2: Configure the Slack webhook connection
FieldDescriptionExample
Internal NameUnique identifier (no spaces)prod-slack-alerts
Display NameFriendly nameProduction Slack Alerts
DescriptionChannel descriptionSends critical alerts to...
Webhook URLSlack incoming webhook URLhttps://hooks.slack.com/services/...
ChannelTarget channel#alerts
UsernameBot display name (optional)SRExpert Bot

How to get Webhook URL: (Official Slack Documentation)

  1. Go to Slack API Apps
  2. Create new app or select existing
  3. Enable Incoming Webhooks
  4. Click Add New Webhook to Workspace
  5. Select channel and authorize
  6. Copy the webhook URL

Step 3: Set Filters

Configure which alerts should be sent to this channel.

Set alert filters
Step 3: Configure severity, cluster, and namespace filters
FilterDescriptionExample
Severity FiltersAlert severities to includeCRITICAL, HIGH, MEDIUM, LOW, INFO
Cluster FiltersSpecific clusters (comma-separated)prod-cluster-1, prod-cluster-2
Namespace FiltersSpecific namespaces (comma-separated)production, staging

Leave filters empty to receive all alerts.

Step 4: Rate Limiting & Quiet Hours

Prevent alert fatigue by configuring rate limits and quiet periods.

Rate limiting settings
Step 4: Configure rate limiting and quiet hours
SettingDescriptionDefault
Max Notifications/HourMaximum alerts per hour60
Quiet HoursSuppress alerts during specific timesDisabled

Click Create Channel to finish the setup.

Testing Your Integration

After configuring a notification channel:

  1. Find your channel in the list and click the menu (Actions)
  2. Click Send Test to verify the configuration
  3. A test alert will be sent to your channel
  4. Check for the test message in your notification platform
Test notification channel
Click the actions menu and select 'Send Test' to verify your integration