SettingsTeam Management

Team Management

Manage team members and control their access to your SRExpert organization.

Team Management Overview
Team Members page showing all users in your organization

Accessing Team Management

  1. Click Settings in the sidebar
  2. Expand Users section
  3. Select Team Management

Team Members Overview

The Team Members page displays all users in your organization:

ColumnDescription
NameUser’s full name and avatar
EmailUser’s email address
CreatedDate when the user was added
GroupPermission group assigned to the user
StatusActive or Inactive
ActionsEdit or delete user

Adding a New User

  1. Click the Add User button
  2. Fill in the user details:
    • Full Name: User’s display name
    • Email Address: User’s email for login
    • Groups: Tick one or more permission groups from the checkbox list. At least one group is required — a user’s access is determined entirely by the groups they belong to (for example, Billing Managers or any custom group you create).
  3. Choose how the user gets their password:
    • Invite by email (default): Leave “Password is set by the new user” checked. After you save, an invite email is sent to the address above containing a one-time link (valid for 24 hours) where the user chooses their own password.
    • Set a password directly: Uncheck “Password is set by the new user” to reveal password fields and set the initial password yourself.
  4. Click Create User
Add New User Modal
Add New User form: name, email, group checkboxes, and the invite option

Editing a User

  1. Find the user in the Team Members list
  2. Click the Edit button (pencil icon) in the Actions column
  3. Modify the user details as needed
  4. Click Save Changes

Removing a User

  1. Find the user in the Team Members list
  2. Click the Delete button (trash icon) in the Actions column
  3. Confirm the deletion

Warning: Removing a user is permanent and cannot be undone. The user will immediately lose access to the platform.

User Limits by Plan

The number of users you can add depends on your subscription plan:

PlanUsers Included
Starter (Free)1 user
Professional5 users
Business20 users
EnterpriseUnlimited

To add more users, consider upgrading your plan.